Monday, October 02, 2006

Customers Matter

Quite coincidentally, a publication I occasionally write for, eGov monitor, has picked up a Thanet story:

“Customers Matter – that’s the message from Thanet Council in a new initiative, which will see those in charge of services heading “back to the floor”.

As part of National Customer Service week, which runs from Monday 2 – Friday 6 October, Cabinet Members, who are responsible for services at the Council, will be finding out what life is like at the sharp end for the Council’s team of officers.”

Read on:

1 comment:

Anonymous said...

Does this mean we can expect to see the bigwigs out litter picking or dealing with dog pooh with the dog wardens? No, I bet we don't. I bet they only spend a day at it too, not the two weeks that the BBC2 series did (and what a fab series that was!).