Plans for a major investment to modernise Margate Library and to deliver faster access to Thanet Council services have been approved by Thanet Council’s Cabinet.
The proposals would see a £600,000 investment in the Library, shared between Thanet District Council and Kent County Council, with a range of Thanet Council services transferring into the library building. These would include those currently based on the ground floor of the Council’s Cecil Street offices, including Environmental Services, Benefits and general enquiries and would, in the future, be available at one point of contact, instead of having to go to different desks for different services.
People would be helped by staff to use self-service kiosks and online services and would be able to browse the Library, while waiting to see officers, with private spaces available for private discussions. Under the plans, the refurbished Library and One Stop Shop could be open by the summer of 2007.
Building works are likely to take around four months and, during this time, the Library will relocate to the former Marks and Spencer building. The improvements will include fully accessible customer toilets with baby changing facilities and the creation of four interview rooms, which can be used by Thanet Council and library customers to meet privately with officers. The rooms will also be available for community use.
KCC Cabinet Member for Communities, Mike Hill said: “We have been making significant investment into Kent’s libraries to modernise and develop services for local communities which will meet demand by residents for easily accessible and wide-ranging facilities under one roof. Working with Thanet District Council, Margate Library will see a marked improvement for library services and the local people.”