In a report presented to them last Thursday, called “Shaping Thanet Together”, they heard that Thanet is progressing faster than the other two Councils in Kent, who were rated as ‘weak’ in the 2004 Comprehensive Performance Assessment by the Audit Commission. The report also sets out the Council’s priorities for the next year, following on from the residents’ survey carried out in late 2005. These include:
- Improving satisfaction levels with the street cleaning, waste and recycling services by taking them back in house.
- Addressing the lack of facilities for young people.
- Developing plans to improve the area’s leisure facilities.
- Reducing anti-social behaviour by using the Council’s enforcement powers.
Cllr. Martin Wise, Cabinet Member for Improvement and Performance, said: “This report shows that the Council has achieved a great deal since the last CPA inspection in 2004, but while we are making steady progress, we still have areas to improve on. In particular, we know that there are still some areas where we must improve the services that we are providing to our customers. That’s why we’re focusing on a number of key areas that matter to our residents.” These, said Cllr Wise, “include improving the cleanliness of our streets and the waste collection and recycling services, which residents have told us is a top priority. We also want to provide the best possible service for those submitting planning applications or applying for benefits. If we can improve in these areas, then it will make a real difference to the people who use those services. The Council has already been praised in our CPA progress report for having a better focus on our customers. Now we need to deliver the best possible service we can to those customers in everything we do.”